eMudhra: Addressing the Digital Transformation Needs of the India Market

Digitalization of business processes provides an advantage over geographic constraints, helps in significant reduction of cost, and makes workflows more seamless and efficient as a result of eliminating the need for physical paper movement. But how does one ensure trust and legal validity for transactions done digitally?

eMudhra, a licensed Certifying Authority or Trust Service Provider, has positioned itself uniquely to address the needs of enterprises for secure digital transformation of their businesses. As part of its product offerings, eMudhra provides emAS, an identity, and authentication engine that supports over 15 modes of authentication including digital signatures. This allows Banks and other Enterprises to put in place centralized identity, access, single sign-on and authentication system that allow users to securely login into various online applications. Use of digital signatures provides an additional layer of security and legal non-repudiation to the relying party.

Another solution that the company provides is emSigner which is an end to end digital workflow management solution with capabilities of electronic and digital signatures. This allows enterprises to quickly go paperless with processes such as employee onboarding, contract management, vendor interactions, electronic invoicing etc.
This solution integrates with several large CRM, ERP systems such as Salesforce, SAP, Oracle etc. Commenting on this solution, Mr. V. Srinivasan, Chairman of eMudhra says “emSigner is a revolutionary product that aims to eliminate the last mile problem of paper movement as a result of signatures and replaces them with digitally signed document resulting in significant improvement in customer experience and huge cost savings for any enterprise”.

emSigner is a revolutionary product that aims to eliminate the last mile problem of paper movement as a result of signatures and replaces them with digitally signed document resulting in significant improvement in customer experience and huge cost savings for any enterprise

Given that eMudhra focuses on digital identity and transaction management, the company also provides an AI platform called emStream that allows businesses to run predictive analytics on structured and text data to effectively manage their reputation and mitigate risk. emStream runs complex predictive insights in real time from multiple data sources such as email, social data, customer transaction data to identify churn, behavioral insights and use that for recommending effective crossselling and risk mitigation strategies. In terms of the plans for the next year, eMudhra plans to continue its R&D efforts in enhancing its identity governance and paperless office suite of products. eMudhra will also continue to invest in Blockchain to evolve the technology. In order to expand globally, eMudhra is planning to set up its global root that will allow it to sell end user and SSL certificates in the global markets.